Medical Support | SettleinChina

Introduction Services

International Healthcare

: Generally health care in Shanghai is good and facilities continue to improve. Most expats use one of the Western-oriented facilities. Consult with your doctor at home and your insurance company.

Emergencies

: If you suffer from a common illness or have a minor emergency and have sufficient time to go to either a foreign clinic or a hospital, rest assured that you will be in capable hands. It is emergency and trauma care that pose the greatest problems. Ambulances may be ill-equipped and response times are variable. Getting to a hospital from most areas of Shanghai can be quicker by taxi than by ambulance. To call an ambulance, dial 120. Don’t count on the operator speaking English. It’s advisable to learn a few key phrases, particularly your own address and the name of your hospital. Another option is to call United Family Hospital, which has 24-hour ER and acute inpatient care, at 2216 3999. If you go to a local hospital, you will need to bring cash or a UnionPay card,

Pharmacies

: Most kinds of medicine can be purchased over the counter in Shanghai, including many that would require a prescription in the West. There are pharmacies throughout the city, and many are open 24 hours. Don’t count on English being spoken and prepare a Chinese translation of the name of the medicine if using a local pharmacy. Western hospitals have their own pharmacies where it may be easier to communicate.

Babies Born in Shanghai

: You will need to obtain a Birth Certificate and register births with your embassy or consulate. Foreigners born in China do not receive Chinese citizenship or the citizenship of your home country, but you still need to register the birth. Please note that Chinese citizens can not hold dual citizenship so if your partner is a Chinese national you will have to choose only one. The hospital where the baby is born will deliver the local birth certificate to you in Chinese, unless you deliver at an international hospital that provides it in both Chinese and English. You will also have to apply for a passport for your baby. Please check with your nearest embassy for more details. In some cities, if the birth certificate is only in Chinese, you will then have to have it officially translated into English. (Please check with your nearest embassy to see whether this is necessary.)The Chinese Notary Public Bureau issues this and it will display the official stamps of the hospital and the Ministry of Health.

Map

Introduction Services

Illness and emergencies can happen to anyone at any time. Using our services we will give you a quick overview on the various things you can do to prepare in the event of any emergencies.

Recommended time: 2 hours

*If the recommended time is not enough, please note down how much additional time you would feel comfortable with in the check-out comments section and we will add it to your itinerary for you to review.

What does the service include?

Personalized service from our consultant:
• Set up a meet according to your availability
• Show you the basic emergency numbers and give you a phrasebook of basic emergencies sentences
• Give you options of nearby facilities such as pharmacies, hospitals and nearby specialists.
• Give you a quick rundown of how to use local hospitals and their facilities
• Insurance options

All of our services will include transportation, maps and notes wherever appropriate.

Combine any services your interested in and a consultant will contact you within 24 hours with your personalized itinerary and you can adjust the itinerary to your satisfaction before starting your settling-in program.

Time

2 hour

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